Terms and Conditions

Last updated: July 18, 2025

1. Acceptance

MANTO SHIPPING & CONSULTING S.r.l. (hereinafter "MANTO") has designed and developed the "EasyTaric" program (hereinafter "Program") which provides support for customs classification of products through artificial intelligence.

The Customer must carefully read these general conditions before using the Program, which, in the absence of a specific contract, constitute the only provisions governing the obligations of the Parties.

By accessing the Program, the Customer acknowledges having received a detailed description of the functionalities and functions of the Program and having deemed it suitable for their needs as a useful support for the customs classification of products of their interest.

2. Usage License

The license is non-exclusive and non-transferable and relates to certain rights to use the Program, detailed below. All other rights are reserved to MANTO.

The usage license allows the Customer to perform the following activities:

  • Access and use the Program as support for identifying the customs tariff code of products of interest, as they are subject to one of the customs regimes provided by current national, community and international regulations.
  • Use the Program for the additional functions and services described in the documentation provided by MANTO exclusively for their business purposes, for lawful purposes and in strict compliance with the provisions of current laws and regulations.

The license allows the Customer to open a single session on a single device, without prejudice to the possibility of using any device suitable for using the Program.

3. Duration

  • a. The license is granted for one year, starting from the moment of communication of the Program access credentials from MANTO to the Customer.
  • b. The Program access credentials (username and password) are communicated by MANTO within 24 hours of receiving payment of the invoice issued for the provision of the Program usage license.
  • c. The Program is accessible from the website www.easytaric.com
  • d. The license is subject to renewals for subsequent periods of twelve months, subject to cancellation by one of the Parties to be communicated by certified email with at least 30 days' notice with respect to the contractual expiry date.

4. Intellectual Property

  • a. The Program, its source code, any of its components, as well as any update, development and modification is owned by MANTO and is protected by current industrial and intellectual property regulations.
  • b. Any attempt to decompile, decrypt or reverse engineer the Program is expressly prohibited and, in general, it is forbidden to circumvent its technical limitations, duplicate copies of the Software or licenses, communicate one's access credentials to parties outside the company organization, grant the Program on rental, loan or otherwise make it available in other forms to third parties, including occasional consultation, both for a fee and free of charge.
  • c. All trademarks and distinctive signs affixed to the Program and related documentation are the property of MANTO.
  • d. Any unauthorized access through one's credentials or any other violation in the use of the Program that the Customer becomes aware of must be immediately communicated to MANTO.
  • e. MANTO guarantees customers against all possible claims by third parties, including copyright and economic exploitation rights.

5. Disclaimer

  • a. The Program is a state-of-the-art AI software, designed to support economic operators, which uses algorithms based on learning, knowledge bases, logical and statistical inference, with the aim of simplifying customs classification activities. However, the Program cannot be considered as a source of instructions for completing the customs declaration or as a substitute for professional advice.
  • b. The results of consulting the Program also depend on the truthfulness, reliability and correctness of the information entered by the Customers and the entry of unverified, interpretable or incomplete data can significantly alter the results themselves. Therefore, Customers assume total responsibility for the use and results of using the Program.
  • c. MANTO does not provide any guarantee, express or implied, regarding the validity, reliability or completeness of the information provided by the Program and, therefore, declines any responsibility for any losses and/or damages of any kind suffered by Customers following the use of the program and/or reliance on any information provided by the Program itself, even in case of correct use by Customers.
  • d. The customs classification of a product can be obtained with a higher degree of reliability through the use of the Binding Tariff Information, issued by the Customs and Monopolies Agency, or by requesting specific advice from MANTO or a qualified professional.
  • e. MANTO declines any responsibility for disservices and/or damages caused, in addition to incorrect use of the Program, or the entry of unverified or incomplete data, by irregular functioning of software or hardware owned by the Customer, interruption of the internet network and other events unrelated to MANTO's organization.
  • f. Classification searches carried out through the Program contribute to its evolution for the benefit of all Customers and are stored anonymously in the cloud for the time that MANTO deems useful for the implementation of the Program. The information provided during product classification searches within the Program does not constitute confidential or reserved data and is therefore not subject to the discipline referred to in art. 9 of this contract.

6. Updates and Technical Interventions

  • a. MANTO makes available to its Customers the new versions of the software, modifications and updates, as well as all improvements made during the contractual duration.
  • b. The availability of updates is communicated by email to the addresses provided by the Customers.
  • c. The use of the Program may be temporarily suspended for the execution of technical interventions or implementations, dependent on the continuous evolution of the technology on which the Program is based.

7. Payment

Unless otherwise agreed, the payment of the license for one year of use of the Program is requested at the beginning of each contractual period. In case of delay in the payment of the annual fee, MANTO reserves the right to suspend access to the Program, without prejudice to the right to demand payment for the entire contractual duration, increased by default interest referred to in Legislative Decree 231/2002 or to terminate the contract and act for compensation for damage.

8. Liability

  • a. The innovative nature of the Program and the current technological level, even of the most advanced artificial intelligence software, does not allow guaranteeing that the functioning of the Program will be free from malfunctions or will be free from errors or that any defects can be eliminated.
  • b. MANTO undertakes to implement and develop the Program taking into account the reports of its customers and to adopt corrective interventions that can improve the performance of the Program.
  • c. For the foregoing, MANTO's liability for any direct damages will be limited to cases of willful misconduct and gross negligence.
  • d. If MANTO must still respond to the breach of its contractual obligations, the compensation for damages cannot exceed the consideration already paid by the Customer for the current year.
  • e. In no case will MANTO be liable for indirect damages, by way of example and not limited to assessment revisions and related sanctions imposed by the Customs and Monopolies Agency or the European Prosecutor's Office (EPPO), sanctions for the incorrect application of dual use regulations or on restrictions on international trade, loss of earnings, loss of data, decreases in turnover, loss of chances, liability actions and/or claims by third parties who have unduly had access to the Program.

9. Personal Data Processing

  • a. Personal data acquired in execution of this contract will be processed in accordance with the legal provisions on personal data protection pursuant to the European Regulation for data protection n. 679/16 (GDPR) and TU 196 of 2003 as amended by Legislative Decree 101 of 2018.
  • b. MANTO, in the event that this is necessary due to the data processing carried out in execution of this contract, may be appointed as an external data processor on behalf of the Customer pursuant to art. 28 of the GDPR.

10. Competent Court and Applicable Law

The license contract is subject to Italian law and to the exclusive jurisdiction of the Court of Genoa.